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LAST UPDATED: September 19th, 2024

Byte® is a clear aligner company that offers remote treatment to customers who need minimal to moderate dental alignment correction. In December of 2020, Byte was acquired by Dentsply Sirona, one of the largest dental equipment providers in the industry.

Created by world-renowned celebrity cosmetic dentist, Dr. Jon Marashi, Byte's Smile Science technology designs a personalized smile. The proprietary Byte Aligner System also includes HyperByte™. Byte's aligner plans with their exclusive HyperByte device offer fast results for a smile you'll love.

We believe customers can expect a positive experience when working with the Byte team and its customer support.

Keep reading our Byte review to learn more about the pros and cons of choosing Byte. 

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The Good

  • Positive Byte Reviews
  • Simple and Straightforward Treatment Process
  • High Frequency Vibration Tool Included
  • Short Average Treatment Length
  • Free Retainers, Whitening, and Cleaner
  • Payment Options
  • Byte-at-Night Option

Positive Byte Reviews

Of the 3,600+ Byte reviews on our site, an overwhelming majority of them are positive. Many customers mention excellent customer service from sales representatives and Byte’s orthodontists. Customers also mention that they’re very satisfied with their Byte treatment plan and overall smile results. 

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Customer Review: Sagar from Seattle, WA

"I had researched about a lot of teeth aligner companies and finally went with Byte because of its most number of positive reviews. And, I'd say that I'm very happy with my choice. I can really see the results. The gaps in my teeth are almost gone. Their team is very responsive and they regularly checked in with me about my progress. I'd surely recommend Byte to anyone."

*This includes some reviewers who received a free gift in exchange for their honest opinions.

Simple and Straightforward Treatment Process

Byte's invisible aligners are clear plastic devices custom made to fit your teeth. Over time, each clear aligner will gradually shift your teeth, so you have straighter teeth and a straighter smile. 

Using the at-home impression kit, consumers will use a molding putty and trays to make the impression of their teeth, and then they'll send those teeth impressions back to Byte using the supplied free pre-paid shipping box. 

The molds from the impression you send back will generate an interactive 3D model of what your teeth look like, and what they will look like after treatment. Byte will then determine if they're a good candidate for an aligner treatment.

Byte’s aligners are designed to help people who need minor to moderate alignments. If you have crooked teeth, crowded teeth, or simply need a minor bite correction, Byte is an excellent option to get straight teeth.

If you're not a candidate for Byte, the company will refund you the full price of the Byte impression kit. 

The molds are used to generate an interactive 3D model of what your teeth look like and what they will look like after treatment. Byte will then determine if you’re a good candidate for clear aligners.

The Byte team will also look at your pictures to decide on a plan that matches your facial structure. Byte evaluates your facial structure to help create your smile plan, using Smile Science. This is a detailed system created by Dr. Marashi who has worked with several well-known Hollywood stars. The Smile Science aims to ensure your smile looks symmetrical in comparison to your face.

You’ll have a chance to review the customized treatment plan and respond with any questions you may have.

Byte also guarantees your smile with the Byte for Life guarantee. That means that if your teeth move out of alignment after going through the Byte treatment, Byte will cover the cost to straighten them, no questions asked.

Not only do other companies charge customers for retainers to keep their teeth straight, but most companies also lack a lifetime guarantee.

Byte’s treatments are done without any office visits to a dentist or orthodontist, but customers should still see their dentist regularly to keep up with oral hygiene. 

High Frequency Vibration Tool Included

The HyperByte device is the company's exclusive dental movement acceleration device. High frequency vibrations (HFV) uses soft micropulses that transmit through the roots of the teeth to the surrounding bone.

According to Byte, this type of therapy may reduce discomfort and better seat the aligners around the teeth. This may result in better aligner traction, more accurate teeth movement, and much faster treatment times. 

Short Average Treatment Length

The clear aligner system is not only less expensive than traditional braces, but is often also faster. Though the duration of treatment will vary case-by-case as the treatment program depends on several factors, including the extent of the individual customer's alignment needs, Byte offers one of the quickest teeth straightening programs.

Consumers can also expect a faster treatment time if they're following Byte's recommended guidelines: 

  • Wear the Byte invisible aligners as much as possible — only taking them out to eat or drink
  • Use the aligners on both the lower and upper teeth
  • Order replacement aligners immediately if one gets lost or damaged
  • Switch aligners every week

Because of the company's HyperByte technology, customers typically finish the program in four-to-five months. 

Free Retainers, Whitening, and Cleaner

Very few invisible aligner providers include the value that Byte does. Byte offers free retainers to customers. Other invisible braces companies charge up to $99 for a pair of retainers that last only six months.

Byte also includes a bottle of BrightByte 3-in-1 premium teeth whitening foam, breath freshener, and teeth aligner cleaner for free. Because teeth alignment requires customers to wear aligners all day, Byte wants to help customers have a whiter, brighter smile at the same time. 

Byte recommends cleaning the aligners immediately after taking them out to prevent them from looking cloudy or discolored. However, Byte advises customers to clean the aligners with the BrightByte whitening gel that acts as a teeth whitener/foam cleanser and not to use other whitening products as they can damage the aligners.   

Byte also offers free shipping both ways on all packages sent and received.      

Payment Options

There are a few different payment options. Customers can pay the full cost upfront or they can choose a monthly financing option through bytepay™, Byte’s all-new 100 percent guaranteed approval rate payment plan with no credit checks. 

  • The one-time payment option is $1,895 
  • The monthly option is an $82 monthly payment over 32 months — a $249 down payment is required

Unlike several other invisible aligner companies, Byte offers multiple financing options that are inclusive to all financial situations to get the best possible monthly payment. Or customers can finance their invisible aligners through Byte's financing partner, Affirm. Byte accepts all major debit and credit cards including Care Credit.

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Highlight: Byte accepts multiple forms of payment, including dental insurance.

Customers can use their dental insurance, as well as their HSA or FSA debit card to pay for treatment.

Customers can also pay for their purchases with Splitit. Splitit is a global payment solution that allows shoppers to split the final cost into interest-free monthly payments. Currently, Byte offers 3 or 6-month payment options with Splitit. There is no application process with Splitit; customers receive instant approval using their existing debit/credit card level.

Byte-at-Night Option

Byte now offers a treatment plan in which customers only need to wear their aligners at night. This is a notable and exciting new offering, as many consumers don't love having to wear their aligners throughout the day, including having to take them out and clean them anytime they eat or drink anything besides water. 

These at-night aligners are made with a grind-resistant polymer material and are slightly thicker than Byte's day-wear aligners. Consumers who go with this Byte-at-Night option will need to wear their nighttime aligners for a minimum of 10 continuous hours. This treatment plan also takes 2-3 months longer to complete compared to the all-day aligner plan. The at-night treatment plan is also slightly more expensive, costing a single payment of $2,295, or $99.56 per month (after a $449 deposit) if doing a monthly payment plan. 

Byte now offers a military discount of $150 off for all active and retired military, along with discounts for first responders, and college students.

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The Bad

  • Slightly Higher Prices

Slightly Higher Prices

The entire in-home invisible aligners industry is much cheaper than traditional metal braces, but there are price fluctuations within the industry itself.

Though Byte's monthly payment plan and free products included in the overall package are advantageous, the company's prices are slightly higher than other companies in the invisible aligners industry.

However, the price difference may be inconsequential given the great financing options and additional value.

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The Bottom Line

The Byte for Life guarantee ensures that customers will have a straight smile for the rest of their lives (conditions apply). While some companies will offer a 30-day guarantee, they usually only cover the impression kit. Byte includes retainers, cleaner, and whitening products in its overall price, a perk not seen in many other invisible aligner companies.

Additionally, Byte does not require a downpayment on its monthly financing option through Affirm. Customers can also choose a monthly financing option at 0 percent APR through Byte’s various financing partners.

Another attractive feature of Byte's service is its HyperByte® device with high frequency vibration (HFV) technology, which may help speed up tooth movement and ease discomfort;* this device is included free as part of the treatment. *Preliminary clinical studies of small groups of users have shown that daily recommended use of a high-frequency seating device functionally equivalent to HyperByte with clear aligners may have this effect. Individual results may vary. 

Byte customer reviews praise Byte's customer service team and many customers are pleased with how easy the entire straightening process is with Byte. Customers were also happy with the variety of payment options. Being able to pay upfront, through an HSA or FSA account, or by financing, is a huge plus for many consumers.

While Byte has slightly higher prices than several other invisible braces companies, we recommend customers use Byte because of the quality and range of service it provides, as well as the value of the time savings and convenience of receiving clear aligner treatment from home.
 

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4.3

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7,871 Reviews

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Featured Review

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Janel ! Knox, IN

I tried SDC and failed with it because their customer service was terrible and the retainers were so thick, painful and the treatment was over a year to complete. After three years, I decided to try again but this time I tried Byte. I picked them mostly because I saw I could get a straight smile in 11 weeks. I am so far beyond impressed with Byte. My treatment plan is 11 weeks, I am able to talk with these retainers in (they are thinner), the discomfort isn't too bad and their customer service has been amazing! Their packaging is above and beyond and they offer great products to go along with your treatment plan such as whiting supplies, hyperbyte and more. I never once had a difficult experience with byte and I am beyond impressed and pleased. They make me feel like I am not doing this alone.

4 years ago

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Thanks for giving byte a chance for the second chance at your smile, we got you!

Jan. 19th, 2020

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ashley nelson

Do it do it do it! Now just saying this, if I could share my pictures I’d show you that these do work! Are they comfortable? Definitely not the first 3 days of a new tray but after yes! Did I have some uncomfortable days, absolutely! All I can say is trust the process and be patient with it! Have ice cold water on hand and use use use your hyper byte as told! It helps! I did this for my wedding in November and for the price and how my teeth look now, I recommend investing!

2 months ago

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Julia Kempster

Great customer service!! I have needed several additional aligners outside of my original plan due to some stubborn teeth and they have always responded within a matter of hours or a few days to hear out my concerns when I ended each set of aligners. I love how the price has not increased either due to this as we pay the monthly plan we bought it at (unless you chose to pay in bulk haha).

2 months ago

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Judi

Overall I would recommend doing treatment with someone in person. Having to message and wait a week or two for response delays treatment and trying to send pictures isn’t always super clear as to what needs to take place to get the results you are wanting. I’m on my last set of aligners and still I will need to continue treatment to straighten my teeth after 20 months.

1 month ago

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Claudia Williams

I highly recommend using Byte aligners to get that perfect smile! It’s very affordable! Get great quality for a fraction of the cost. Skip the long wait times at the orthodontist office and get everything done through an app! SUPER CONVENIENT !!!

2 months ago

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Tanya Ritchey

I had a great experience! I did need an adjustment, which made my overall time a few months longer than anticipated but it was still MUCH shorter than if I had used my braces. Extremely happy with my results. Costumer service was very helpful, sometimes too helpful. Haha.

2 months ago

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Matthew Sulocha

More personalized care/updates. Maybe have one person assigned to each customer to follow up with and provide guidance too. Not sure how practical that is though. The app is also tough to stay consistent with using ( I forget to do my check in’s or updated my Hyperbyte usage even though I am using it constantly). Otherwise I’ve gotten the results I wanted.

2 months ago

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Rebecca Baumann

Reassessment part of the way through and then they sent me a new impression kit and aligners to get me back on track as part of the guarantee. I did not get this service with a previous aligner company. Very pleased with the check ins and follow up Byte provides.

2 months ago

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Savannah Sanford

I don't like how my hyperbyte literally will not connect to my phone. I've tried doing all the steps to fix the issue, still no connection. I will say it does hurt but that's obviously to come because of the teeth movement. I do see a difference on my bottom but my top is going to take awhile longer to move then my bottom. I like byte, just wish hyperbyte would connect to the app so I don't have to manually log it everyday. The process every night is a bit lengthy, considering I do the whitening, desensitization, and hyperbyte. But nonetheless my teeth are whiter aswell.

2 months ago

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Ashley Hollins

They've made the process of straightening my teeth very easy. Once my initial treatment plan was over, they noticed that my teeth didn't move as anticipated and recommended refinement aligners. They will work to make sure you have a smile that you love given your specific case.

2 months ago

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Robert

From the beginning of my Byte journey it has been a pleasant experience dealing with all those I’ve contacted with Byte. I am 64 years old and have always wanted to address my smile but after making sure all of my kids had straight healthy teeth I put my smile on the back burner. Byte gave me the opportunity to change that at a much reduced cost. I am almost complete with my smile journey and although it took a couple refinements, the folks at Byte were patient and cooperative in getting my smile to our goals. I have nothing but praise and thanks to everyone I have dealt with along the way with Byte.

5 months ago

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Jennifer Pitts

Lovey new smilenwotu byte! Inhave recommended to family and friends and so far, 4 of my family members have done it as well. Highly recommend. Awesome customer service!

1 month ago

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Kelly Boothe

I originally received <10 aligners in April 2023. After using them my teeth were not in correct alignment. Every time I complained they would have me take more pictures and they would send more. Often the additional aligners did nothing. Fast forward to August 2024...just received my retainers which I agreed to to stop the battle. My teeth are still not in correct alignment but after a year plus I realized that eithout sitting in a chair so orthodontist can see, nothing will change. There are certain things Byte cannot fix. Consider this before starting! Also they recommend you get new retainers every six months at a cost of $149. They just keep milking the money because if you don't purchase from them the Byte Guarantee is void. I can get them elsewhere for a lot less and the Guarantee is a joke if they can't put your teeth in correct alignment. Mightbe ok for someone who has never had braces and orthodontist adjustments but if you want your teeth done correctly pay to get braces at an orthodontist office!

3 weeks ago

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Reply from byte

Thank you for sharing your experience, and we're sorry to hear that we did not meet your expectations. We appreciate your honest feedback, as it helps us understand where we need to improve. Byte is best suited for mild to moderate cases, and we recognize that more complex cases may require in-person orthodontic care for optimal results. Regarding the retainers, customers are not limited to purchasing them from us. You can buy them from a third party, and to keep your Byte for Life Guarantee active, you just need to provide proof once a year that you’ve purchased a new one. If you have any further questions or need assistance, please feel free to reach out to us at bytereviews@byte.com. We want to ensure you have all the information you need moving forward. Thank you again for your feedback, and we appreciate the opportunity to address your concerns.

Aug. 29th, 2024

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Christina Reutov

I love how fast the progress is with my treatment and I finally feel more comfortable to smile with my teeth. The customer service is also very helpful when something isn’t going right.

2 months ago

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becky palmer

The way you get reimbursed from insurance is annoying. My sonic cleaning machine doesn’t even work. They are also very speedy when you first reach out like they are definitely trying to get their sale and move on. My experience with the aligners is fine, it’s hard to tell a difference after 4 weeks with minor adjustments but I know my teeth are looking more aligned. Overall, I’d say if my sonic cleaning machine worked and if insurance was easier/quicker with getting reimbursed then I’d rate a 4.5 but currently they get a 3.5

2 months ago

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Reply from byte

Thank you for your feedback, Becky. We are sorry to hear the Ultrasonic Cleaner is not working properly. We strive to provide excellent service and products, so your concerns are important to us. Please contact our team at bytereviews@byte.com so we can address these issues directly and improve your experience. We appreciate your honest review and are committed to making things right for you.

Jul. 9th, 2024

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Andrew Rappoport

I’m on set 3 of 9 and already notice a difference in the alignment of my lower teeth that I was hoping for. The bite whitener is also improving the color of my teeth and couldn’t be happier.

2 months ago

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ALi Huttner

I'm on week 7 out of 9 and my teeth are almost straight! It's been a very easy and exciting experience. The difference is amazing! Can't wait to see my smile in just 2 weeks! :)

2 months ago

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Amy T.

I’m six weeks in to my 14 week journey, and I am SO pleased! Byte has truly exceeded my expectations on all fronts…ease of starting the process, signing up for service, weekly maintenance, and more!

2 months ago

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Katie Bowers

Since I’m in my second set I’m staying neutral. These fit better and seem thicker than the first round but we shall see. I really only had one bad crooked tooth so makes me wonder how byte would work with a mouthful of crooked teeth? I’m just being honest here. It should’ve worked the first time around I think though. I’ll give a better rating if it actually straightens that tooth out.

2 months ago Edited July 18, 2024

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Connie

I like that I received all 4 of my aligners for the top, and all 14 aligners for my bottom. I don't like that their Android app is terrible, and you can't really say whether you are using your Hyperbyte and track it accordingly. I have tried to use their app but it's clear they don't care about Android users, so I haven't bothered updating, even though I am doing Hyperbyte every day. Byte emails and marketing are very noisy. They email you a lot to push the sale or to make you write a review, but no thoughtful check-ins on actual questions you might have. I'm glad that my young son is currently doing Invisalign so that I knew what to expect of aligners. Without that guidance, I'm sure I would have given up. But that's just my own perseverance; I think Byte could use some help with thoughtful guidance of patients. I'm not super thrilled with my top teeth, even though supposedly the treatment is finished for that - but not sure how to follow up with that except at my next check in, which isn't really a check-in so much as sending pics in one direction, no feedback given.

5 months ago

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Suzanne McKenzie

I have been pleasantly pleased with my results of the Byte process. I have waited a very long time to straighten my teeth. When I chose Byte, I never expected this level of care and oversight in my journey. I really feel like they have been a good partner and I highly recommend Byte. They have been a proactive team effort with me. They gave me 20 steps and I was contend at step 4. Each step just gets better and better.

5 months ago

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Jesy

Ease of use and quantity of each aligner. The product packaging was awesome and aesthetically pleasing.

2 weeks ago

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Janine Micheletti

My teeth are straighter. But they are not straight, they said they would get back to me but never did. Their customer service is just not good so I’m not sure if I would trust this particular company with your teeth. I’m still waiting to hear about my next steps.

1 month ago

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Reply from byte

We are sorry to hear that we did not meet your expectations. Your experience with our customer service is not what we aim for. We want to ensure that every customer gets the results they were promised and the support they need. Please reach out to us at bytereviews@byte.com, so we can review your case and do what we can to help. Your trust is important to us, and we appreciate the opportunity to improve your experience. Thank you for bringing this to our attention.

Aug. 29th, 2024

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John Rondi

I am on my second week! Things are going well and I feel as though the system is beginning to apply itself. It’s much more comfortable than I anticipated.

2 months ago

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Coen Martin

The ease of the product is 2nd to none. Pricing is reasonable. Also customer service is there when you need it, but doesn't hover like a bad supervisor at work.

2 months ago

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Shari Benhayon

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2 months ago

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Elizabeth Palmer

I had braces when I was a kid and just hadn’t worn my retainer and wanted something to stop my teeth from shifting even more. I’m not sure I would’ve opted for this if I hadn’t have had braces already.

2 months ago

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Bethany S

EXCELLENT customer service! They also created an incredibly simple and user-friendly way to help people straighten their teeth at home. Very straightforward directions.

2 months ago

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Jessica Roberts

I have really enjoyed the easy process of the impression and the retainer just coming straight to my door!! so far all of my trays have fit perfect !! So far so good

2 months ago

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Sheena Hinds

BYTE is the perfect combination of incredible customer service and support from start to finish coupled with a high quality product! My aligners & treatment plan is so effective, I am only on week 4 and already seeing major improvement in my smile. Have already started recommending to my friends!

4 months ago

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Annika Gustafson

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4 months ago

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Krystal Rigsby

The convenience of Byte is optimal, I love being able to do check-ins via photo and not having to rearrange schedules for appointments. I am on my last upper mold and have about 6 left on the bottom. I can see a visible shift, but I am having to wear them longer than just overnight because by the end of the day, my teeth are already moving back to the previous position.

5 months ago

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Bethany Richardson

The customer service is amazing! There is always someone available to help you with any questions you may have. I've had Byte Aligners for almost 14 weeks and I've seen quite an improvement in my smile already! Super happy with my decision to work with Byte.

5 months ago

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catherine lugo

I like the convenience of being able to do everything at home and on the app. Customer service is amazing. They always get right back to you. Shipment was fast, I was expecting to wait awhile for my aligners. The app is good.

5 months ago

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Erica Huang

The process for engaging with Byte has been easy and seamless. I like the simplistic check in nature on the app after I purchased. I would like to see at least one or more real time, virtual check ins with a dentist. I think it would also be beneficial to talk about potential impacts to your teeth in the up front calls.

5 months ago

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Lauryn Bullock

The process was smooth once I finally got my impressions in! They were very prompt in getting my aligners to me once I had my kit submitted due to a little delay on their end for the second impression kit (which was my fault that I messed up the first one anyway!). But overall very easy very smooth and I have no complaints. I am 3/4 of the way through my treatment and couldn’t be more excited and happy with the results!

5 months ago

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Erin

I am getting the run around. Received confirmation email that bottom slingers were being processed in July and nothing. Answering same questions one and over.

1 week ago

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Reply from byte

We're truly sorry to hear about the delay and the lack of clear communication. We understand your frustrations. We'd be happy to review your case and get you the information you're looking for as quickly as possible. Please feel free to reach out to us at bytereviews@byte.com, and we'll work to resolve this for you. Thank you for your patience.

Sep. 10th, 2024

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Antrinia Cardona Waldorf, MD

I absolutely loved the “Byte” experience. Their customer service is unmatched! I cannot believe just how easy the process was from start to finish. I recommended Byte to few of my friends and they’re enjoying the experience as well. I am thoroughly pleased with how it’s going and how great my teeth look. Their aligner cleaning products are very high quality. I seriously would not change anything as my experience has been extremely positive. Yay teeth!

7 months ago

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Corynne Evans CA

I only needed minor corrections to my teeth, but Byte did an amazing job with making the corrections I needed. I am on my last week of aligners and I am so much more confident in my smile than I was when I started. I had braces years ago, and the aligners are much less painful than braces and much more convenient. Would definitely recommend for anyone who needs corrections to their teeth that are not worth getting braces for!

7 months ago

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Reply from byte

Corynne! Thank you for this kind review -- we work hard to make sure our process is quick and easy, so we're thrilled to see this. If any questions come up, let us know. We're here to help!

Jan. 25th, 2024

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Kristin

The program works! I am 24 weeks into 16 weeks. The team is always available to answer questions.

2 weeks ago

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Jennifer Lara

Communication was great via text. Having an app to guide treatment was also great.

3 weeks ago

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Jenna Glasure

It’s taken several sets of alignmers to get me teeth moving and Byte has been so helpful for the whole treatment.

1 month ago

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Rose Tyler

My son’s aligners have never fit properly. They were supposed to be sending a new impression kit but they haven’t and my last email was just ignored. I’m probably going to have to file a case on my credit card to get my money back and go pay way more so at least my poor kids teeth will be straight.

1 month ago

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Reply from byte

We're very sorry to hear about the issues you’ve experienced. This is certainly not the level of service we aim to provide, and we understand how important it is to get this resolved promptly. Please reach out to us directly at bytereviews@byte.com so we can address your concerns and do what we can to help. We want to make sure your experience improves and we can provide the support needed. Thank you for giving us the opportunity to make things right.

Aug. 13th, 2024

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Madison

The app shuts down regularly. My treatment was paused for over 10 weeks even when I had my new aligners so I had to monitor my own treatment. Anytime I reach out with questions or need clarification no one is able to help and they pass me around. I had to submit the same pictures 4 times to different people when I finished my treatment and my teeth still weren’t straight.

2 months ago

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Reply from byte

We are truly sorry to hear about the issues you’ve experienced with our app and the challenges you’ve faced in getting support. Your feedback is important to us, and we apologize for the inconvenience and frustration this has caused. Our goal is for every customer to love their new smile, and if we ever fall short we want to do what we can to get the results we promised. We would be happy to look into your concerns and get you connected with the right team. You can reach our team at bytereviews@byte.com. Thank you for bringing this to our attention. We appreciate your patience and the opportunity to improve our services.

Jul. 23rd, 2024

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Kim Russell, MEd.

I love how easy the system is to use and how clear the instructions are. With my busy life it helps that I know how long for each week to do what.

2 months ago

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shayna sepulvado

Customer service was great! I haven’t had my byte long enough to see the results I want yet so will review again once I’m finished.

2 months ago

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Delaney Marbach

The fit and comfort of these aligners are great! The company was so helpful in getting started and every step of the way! Highly recommend!

2 months ago

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Debbie Glosser

I liked the ease of purchasing. The I fo I was given to make the correct choice for me. And I loved being able to wear them overnight.

2 months ago

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Macie Blevins

I like everything that comes with it and the presentation of the whole thing, I do not like the price or that you have to reach out after your 15th set

2 months ago

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Verified Customer

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Andrea Olderham

The customer service is incredible. From previous Orthodontic experience; my issues are complex. My teeth are so much better and the Byte team has gone above and beyond to answer any questions I have had along the way.

4 months ago